Shipping policy

We aim to provide a smooth and reliable delivery experience for every order placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Time

Once your order has been dispatched, the estimated delivery time may vary depending on your location and courier service.

Estimated delivery time: 3–7 business days after dispatch.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

4. Order Tracking

Once your order is shipped, tracking details may be shared with you through your registered mobile number or email address.

5. Delayed Delivery

Delivery may occasionally be delayed due to weather conditions, public holidays, courier issues, remote locations or other circumstances beyond our control.

6. Incorrect Address

Customers are responsible for providing the correct shipping address and contact details while placing the order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Damaged Package

If your package appears damaged at the time of delivery, please contact us as soon as possible with photographs/videos of the package and product.

8. Contact Us

For any shipping-related questions, please contact us through the contact details provided on our website.